legal

Privacy Policy Last Updated: 14 May 2026

This Privacy Notice for Harris Taylor Web Design ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

  1. Visit our website at https://harristaylor.co.uk or any website of ours that links to this Privacy Notice
  2. Use Web Design and Website Management Services. We provide web design and ongoing website management services, including website creation, hosting, maintenance, updates, and ongoing support. We also manage and update client websites as part of a subscription-based Website-as-a-Service (WaaS) model.
  3. Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below.

  1. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  2. Do we process any sensitive personal information? We do not process sensitive personal information.
  3. Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
  4. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
  5. In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
  6. How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
  7. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
  8. How do you exercise your rights? The easiest way to exercise your rights is by visiting https://harristaylor.co.uk, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On To Process Your Personal Information?
  4. When And With Whom Do We Share Your Personal Information?
  5. Do We Use Cookies And Other Tracking Technologies?
  6. Is Your Information Transferred Internationally?
  7. How Long Do We Keep Your Information?
  8. How Do We Keep Your Information Safe?
  9. Do We Collect Information From Minors?
  10. What Are Your Privacy Rights?
  11. Controls For Do-Not-Track Features
  12. Do We Make Updates To This Notice?
  13. How Can You Contact Us About This Notice?
  14. How Can You Review, Update, Or Delete The Data We Collect From You?

  1. What Information Do We Collect?

    In Short: We collect personal information that you provide to us.

    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

    The personal information we collect may include the following:

    1. Phone numbers
    2. Names
    3. Email addresses
    4. Contact preferences
    5. Billing addresses
    6. Contact or authentication data

    Sensitive Information: We do not process sensitive information.

    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

    We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. Like many businesses, we also collect information through cookies and similar technologies.

    The information we collect includes:

    1. Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect, including your IP address, device information, browser type, and activity in the Services.
    2. Device Data. Information about your computer, phone, tablet, or other device, including your IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
    3. Location Data. Information about your device's location, which can be either precise or imprecise. You can opt out by disabling your Location setting on your device.

    Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

    In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

    We may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, social media profiles, and custom profiles, for purposes of targeted advertising and event promotion.

  2. How Do We Process Your Information?

    In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

    1. To deliver and facilitate delivery of services to the user.
    2. To respond to user enquiries and offer support to users.
    3. To send administrative information to you, including details about our products and services and changes to our terms and policies.
    4. To fulfil and manage your orders, payments, returns, and exchanges.
    5. To request feedback and to contact you about your use of our Services.
    6. To protect our Services, including fraud monitoring and prevention.
    7. To identify usage trends so we can improve our Services.
    8. To save or protect an individual's vital interest, such as to prevent harm.

  3. What Legal Bases Do We Rely On To Process Your Information?

    In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

    The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following legal bases:

    1. Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
    2. Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract.
    3. Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, for example to analyse how our Services are used, diagnose problems, or prevent fraudulent activities.
    4. Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency.
    5. Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

  4. When And With Whom Do We Share Your Personal Information?

    In Short: We may share information in specific situations described in this section and/or with the following third parties.

    We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. We have contracts in place with our third parties designed to help safeguard your personal information.

    The third parties we may share personal information with are as follows:

    1. Content Optimisation: Google Maps embed and YouTube embed
    2. Functionality and Infrastructure Optimisation: Cloudflare
    3. Invoice and Billing: Stripe
    4. Web and Mobile Analytics: Google Analytics
    5. Website Hosting: Cloudflare
    6. Website Performance Monitoring: Cloudflare

    We may also share your personal information in connection with a business transfer, such as any merger, sale of company assets, or acquisition of all or a portion of our business to another company.

    When we use Google Maps Platform APIs, Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. This data helps Google Maps provide directions but is not always perfectly precise.

  5. Do We Use Cookies And Other Tracking Technologies?

    In Short: We may use cookies and other tracking technologies to collect and store your information.

    We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

    We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements and to tailor advertisements to your interests.

    Google Analytics. We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

  6. Is Your Information Transferred Internationally?

    In Short: We may transfer, store, and process your information in countries other than your own.

    Our servers are located in the United Kingdom, European Union, and United States. If you are a resident in the EEA, UK, or Switzerland, please be aware that your information may be transferred to and processed in other countries. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

    We have implemented the European Commission's Standard Contractual Clauses for transfers of personal information. Our Data Processing Agreements that include Standard Contractual Clauses are available here: https://stripe.com/legal/dpa.

  7. How Long Do We Keep Your Information?

    In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law. We retain personal information for as long as necessary to provide our services and maintain an active customer relationship. After termination of services, we may retain data for up to 12 months for support, record-keeping, and business purposes. Financial and transaction records are retained for up to 6 years to comply with UK tax and accounting obligations.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or securely store it and isolate it from any further processing until deletion is possible.

  8. How Do We Keep Your Information Safe?

    In Short: We aim to protect your personal information through a system of organisational and technical security measures.

    We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

  9. Do We Collect Information From Minors?

    In Short: We do not knowingly collect data from or market to children under 18 years of age.

    We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

  10. What Are Your Privacy Rights?

    In Short: In some regions, such as the EEA, UK, and Switzerland, you have rights that allow you greater access to and control over your personal information.

    In some regions, you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, to data portability, and not to be subject to automated decision-making. You can make such a request by contacting us using the details provided in section 13 below.

    If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or the UK data protection authority.

    If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

    Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details in section 13. Please note this will not affect the lawfulness of the processing before its withdrawal.

    If you have questions or comments about your privacy rights, you may email us at [email protected].

  11. Controls For Do-Not-Track Features

    Most web browsers and some mobile operating systems include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

  12. Do We Make Updates To This Notice?

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Last Updated' date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently.

  13. How Can You Contact Us About This Notice?

    If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

    Harris Taylor Web Design
    19 Pillans Pl
    Edinburgh, Scotland EH6 7FJ
    United Kingdom

  14. How Can You Review, Update, Or Delete The Data We Collect From You?

    Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: https://harristaylor.co.uk.